Building platforms that work — and experiences that stick
Technology and operations leader with 15+ years making complex systems feel simple. I work at the intersection of product, platforms, and people — with deep roots in live events and a consistent focus on building solutions, never losing sight of the user.
Catch me in person
Case studies in clarity
Digital Gift Certificate Build | 0 → 1
Launched an end-to-end gift certificate feature spanning consumer and POS purchase flows, customizable amounts, configurable expiration logic, and printable HTML certificates with split payment support.
Nimbus Accessibility Card Integration
Built a multi-state consumer integration enabling disabled users to unlock accessible seats across UK venues, spanning login, card validation, account linking, and checkout flows with nine distinct user journeys.
Hosted vs Cloud SaaS Cost Analysis → Migration
Built comprehensive cost-benefit analysis comparing three infrastructure paths. Recommended cloud migration despite initial preference, delivering $20K annual savings and $2K upfront reduction in one-time expenses.
Don't take my word for it
Feedback from the VPs, directors, and operators who've worked alongside me — across engineering, finance, and customer experience.
Working with Emily is a joy. She's incredibly thorough, thoughtful, and consistently goes above and beyond. Thanks to Emily, Ticketing Services feels that our feedback is not just appreciated but taken to heart.